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RetailMetis focuses on industry-specific training that is designed to groom candidates in the functional and soft skills sought after by the retail industry. An employment forecast shows that the share of modern retail is predicted to grow from about 2% currently to 15-20% over the next decade. Besides basic aptitude, selling skills and customer orientation which are mandatory for functional competence, employers in this segment also look for communication and interpersonal skills while hiring a candidate.

Training Objectives - The candidate will achieve the following:

  • A good understanding of the retail industry
  • Internalise the aspects, structure and functions of retailing
  • Acquire the functional skills listed below
    • Understanding consumer behaviour
    • Consultative selling
    • Customer relationship management
  • Ability to meet the requirements of an entry level professional

Course Coverage

  • Business communication
  • Retailing aspects
    • Understanding of the Retail Industry
    • Retail selling skills
    • Sales approach
    • Customer Relationship Management (CRM)
  • Placement Preparation


  • 100 hours, 4 weeks


  • 10th pass/ 12th Pass/ Diploma holders
  • Less than 30 years of age with reasonable communication skills and basic numerical ability.

Click here to submit an enquiry


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